Contact Us
(707) 237-3489
- (707) 237-3489
- 4401 Slusser Road
Windsor, CA 95492 - Open Daily 10am - 4pm
Book a Tour or Tasting - tastingroom@sonoma-cutrer.com
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Please Enjoy Our Wines Responsibly.
SONOMA-CUTRER is a registered trademark.
©2024 Duckhorn Wine Company dba Sonoma-Cutrer, St. Helena, CA.
All rights reserved.
Must be 21+ Please enjoy responsibly.
LAST UPDATED: 5 December 2017
To access this Website you must be of legal drinking age in the country where you reside. Please exit this Website immediately if you are not of a legal age for consuming alcoholic beverages in the country or territory in which you reside, or are in a country or territory where the access to this Website is not permitted.
By entering this Website you agree to be bound by the Terms and Conditions of Use (“Terms of Use”), which shall take effect immediately on your first visit of the Website. Please read the Terms of use carefully before accessing and using the Website. If you do not agree and accept, without limitation or qualification, these Terms of Use, please exit the Website.
Brown-Forman is a group of companies, headed by Brown-Forman Corporation in the United States and with local entities throughout the world. Brown-Forman (the “Company”) may revise these Terms of Use at any time by updating this posting. You can determine when these Terms of Use were last revised by referring to the "LAST UPDATED" legend at the top of these Terms of Use. Your continued use of the Website will be deemed acceptance of the updated or amended terms. If you do not agree to the changes, you should cease using this Website.
Except as otherwise stated in Section 8 (Promotions), if there is any conflict between these Terms of Use and specific provisions appearing elsewhere on the Website, then these Terms of Use shall prevail.
1. Restricted Uses.
The Website is owned and operated by Company. The content of this Website, including but not limited to any trademarks, designs, logos, text, images, audio and video materials thereon, is the intellectual property of Company or its affiliates (“Company’s Proprietary Material”) unless otherwise stipulated in writing. Company’s Proprietary Material is protected under the laws of the United Kingdom and other nations around the world, and under international treaties – in particular under copyright and trademark laws. You are not permitted to remove any copyright or other proprietary notice from Company’s Proprietary Material. You are also not permitted to publish, distribute, transmit online or offline or otherwise use Company’s Proprietary Material in any way for any public or commercial purpose, without the prior and express written consent of Company. Subject to your compliance with these Terms of Use, and solely for as long as you are permitted by Company to access and use the Website, you may download one (1) copy of any particular materials from the Website for your own personal, non-commercial use, provided that you agree to abide by any copyright notice or other restrictions contained in or applicable to such materials, including any author attribution, copyright or trademark notice or restriction in any such material that you download.
2. Use of Information/Materials.
You may print or have printed by a third party any downloadable information or materials offered on this Website provided that all of the following six conditions are met:
3. Limited License.
Except for the limited license to download and print certain material / information from this Website for non-commercial and private purposes only, you have no right to use Company’s Proprietary Material. All rights with respect to Company’s Proprietary Material remain the exclusive property of Company or its affiliates.
4. Information Submitted Through the Website.
Your submission of information through the Website is governed by Company's Privacy Policy and Security Statement (the "Privacy Policy"), and these Terms of Use incorporate by reference the terms and conditions of the Privacy Policy. You represent and warrant that any information you provide in connection with your use of the Website is true, accurate and complete, and that you will maintain and update such information as needed such that the information remains true, accurate and complete.
5. Registration; User Names and Passwords.
From time to time, certain sections of this Website may be restricted to registered users. Where a registration procedure applies, you may be required to register with Company in order to access certain areas of the Website. With respect to any such registration, we may refuse to grant you, and you may not use, a user name or email address that belongs to or is already being used by another person; that may be construed as impersonating another person; that violates the intellectual property or other rights of any person; that is offensive; or that we reject for any other reason in our sole discretion. You are responsible for maintaining the confidentiality of any password you may use to access the Website, and you agree not to transfer your password or user name, or lend or otherwise transfer your use of or access to the Website, to any third party. You are fully responsible for all transactions (including any information transmitted in connection with any transactions) and other interactions with the Website that occur in connection with your user name. You agree to immediately notify Company of any unauthorized use of your password or user name or any other breach of security related to your account, your user name or the Website, and to ensure that you "log off" and exit from your account with the Website (if applicable) at the end of each session. We are not liable for any loss or damage arising from your failure to comply with any of the foregoing obligations.
6. Rules of Conduct.
We expect users of the Website to respect the law as well as the rights and dignity of others. While using the Website you agree to comply with all applicable laws, rules and regulations. In addition, your use of the Website is conditioned on your compliance with the rules of conduct set forth in this section, and failure to comply with these rules of conduct may result in termination of your access to the Website pursuant to Section 15 (Miscellaneous) below.
You agree not to:
Additionally, you acknowledge and agree that you (and not Company) are responsible for obtaining and maintaining all telecommunications, broadband, and computer hardware, equipment, and services needed to access and use the Website and for paying all charges related thereto.
If Company is made aware of any information or materials posted, transmitted, or otherwise made available through or in connection with the Website that may be a violation of any law, regulation, or rights of a third party, including, but not limited to, rights under the copyright law and prohibitions on libel, slander, and invasion of privacy, or a violation of these Terms of Use, Company has the right, but not the obligation, to remove or disable access to the respective information or materials.
7. Forums and Review Submissions.
7.1 Forums: Company may offer features through the Website that enable you to post information, photographs and other materials and images publicly (collectively referred to herein as "Forums"). All of the rules of conduct described in Section 6 above apply to the Forums. Additionally, without Company's express prior written consent, you may not use the Forums for any commercial purposes, including the promotion or advertisement of any goods, services or opportunities, and you may not use the Forums to solicit other Website visitors or users to visit or become members of, subscribe to or register with any commercial online service or other organization.
7.2 Reviews: We may also enable you to submit a product review (“Review”). To write a review you must have purchased a product using a valid method of payment. When you submit or make available any information, photographs or other materials and images through the Forums or otherwise through the Website (" Review"), you acknowledge and agree that those Reviews, may be made available to the general public, and may be used by Company without restriction. The review must be your own original opinion and writing and must not infringe the rights of any third party.
We would like to hear your honest opinion regarding our products. To help other customers, when submitting a Review, please explain what you liked or didn’t like about the product you purchased and explain why you gave the product the rating you awarded. We will publish all reviews, even critical ones, however we reserve the right, at our sole discretion, to edit any Review and to choose to include or not include such Review in the Website. We may reject or remove a review if:
• The review does not comply with the rules of conduct in section 6 above;
• The review relates to a product that you have not purchased;
• The review does not provide sufficient information to explain the rating;
• The review concerns product availability, quality or other concerns that should be addressed with our customer service team; or
• There are unusually high numbers of reviews for a product posted in a short period of time, or where the review appears to be paid for, incentivised or otherwise not legitimate.
7.3 The Forums and Reviews include the opinions, statements and other content of third parties. We are not responsible for screening, monitoring or verifying such content, including such content's accuracy, reliability or compliance with copyright or other laws. Any opinions, statements or other materials made available by third parties through the Forums or otherwise through the Website are those of such third parties and not of Company, and Company does not endorse any such opinions, statements or materials. We may remove objectionable statements or other content from the Website at any time if we deem removal to be warranted. Please understand that removal or editing of any Submission or other materials may not occur immediately.
You acknowledge and agree that Company has no control over, and shall have no liability for any damages resulting from, the use (including without limitation re-publication) or misuse by any third party of information voluntarily made public through the Forums or any other part of the Website.
8. Promotions.
Any prize draws, contests, or similar promotions made available through this Website may be governed by specific rules that are separate from these Terms of Use. By participating in any such prize draw, contest, or promotion you agree to become subject to those rules, which may vary from the terms and conditions set forth herein. Company urges you to read the applicable rules, if any, which will be linked from the particular activity, and to review the Privacy Policy and Security Statement, which, in addition to these Terms of Use, will govern any information you submit in connection with such activities. To the extent that the terms and conditions of such rules conflict with these Terms of Use, the terms and conditions of such rules will control.
9. Links to or from Other Websites.
Except as otherwise expressly stated by Company on the Website, Company is not affiliated or associated with operators of any third party websites that link to or are linked from the Website. Company expressly disclaims any responsibility for the accuracy, content, or availability of information found on third party websites that link to or are linked from the Website. We cannot ensure your satisfaction with any products or services that are available through any third party site that links to or is linked from the Website because these third party sites are owned and operated by independent entities. We do not endorse any of the products or services, nor have we taken any steps to confirm the accuracy or reliability of any of the information, made available through any third party sites. We make no representations or warranties as to the security of any information (including without limitation credit card or other payment card and other personal information) that you may provide or be requested to provide to any third party, whether through such a third party site or otherwise.
YOU AGREE THAT YOUR USE OF THIRD PARTY SITES AND RESOURCES AND ANY CONTENT, INFORMATION, DATA, ADVERTISING, PRODUCTS, SERVICES, OR OTHER MATERIALS ON OR AVAILABLE THROUGH SUCH SITES AND RESOURCES IS AT YOUR OWN RISK AND IS SUBJECT TO THE TERMS AND CONDITIONS OF USE APPLICABLE TO SUCH SITES AND RESOURCES.
Company shall have the right, at any time and at its sole discretion, to block links to the Website through technological or other means without prior notice.
10. Disclaimer.
While the Company endeavors to ensure that the information on the Website is correct, the Company does not warrant the accuracy and completeness of the material on the Website. The Company may make changes to the material on the Website, or to the products and prices described in it, at any time without notice. The material on the Website may be out of date, and the Company makes no commitment to update such material. To the maximum extent permitted by law, the Company provides you with the Website on the basis that the Company excludes all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law).
If you become aware of any unauthorized third party alteration to the Website, contact us per instructions found in Section 16 (Contacting Us) with a description of the material(s) at issue and the URL or location on the applicable Website where such material(s) appear.
11. Limitation of Liability.
Subject to Section 12 (Indemnification), the Company, any other party (whether or not involved in creating, producing, maintaining or delivering the Website), and any of the Company's group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort, including without limitation negligence, contract or otherwise) in connection with the Website in any way or in connection with the use, inability to use or the results of use of the Website, any websites linked to the Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing the Website or your downloading of any material from the Website or any websites linked to the Website. Nothing in these Terms and Conditions shall limit the Company's liability for: (i) death or personal injury caused by the proven negligence of the Company, its directors, agents, officers or representatives; (ii) fraud or fraudulent misrepresentation; or (iii) any other liability which cannot be excluded or limited by law.
12. Indemnification.
You will indemnify, defend and hold the Company harmless from and against any and all claims, actions, demands, causes of action and other proceedings arising from or related to any of the following (the "Claims"): (a) your use of, inability to use, or activities in connection with the Website; (b) any violation of these Terms of Use or any other Company terms, conditions or policies by you or through any account you may have with any Website; (c) any transaction; (d) any allegation that any Submission or other materials that you make available through the Website infringe or otherwise violate the intellectual property, privacy, or other rights of any third party; or (e) your violation of any rights of any Website visitor, user, or customer, or any other third party; and you agree to reimburse the Company on demand for any damages, losses, costs, judgments, fees, fines and other expenses they incur (including attorneys' fees and court costs) as a result of any Claim(s).
13. Termination and Enforcement.
You agree that Company, at its sole discretion, may terminate your access to or use of the Website, at any time and for any reason, including without limitation if Company believes that you have violated or acted inconsistently with the letter or spirit of these Terms of Use (including but not limited to your failure to comply with the rules of conduct set forth in Sections 6 and 7 (Rules of Conduct; Forums and Submissions) above). Upon any such termination, your right to use the Website will immediately cease. You agree that any termination of your access to or use of the Website may be effected without prior notice and that Company may immediately deactivate or delete any user name and/or password used by or provided to you, and all related information and files associated therewith, and/or bar any further access to such information or files. You agree that Company shall not be liable to you or any third party for any termination of your access to the Website or to any such information or files and shall not be required to make such information or files available to you after any such termination. Company reserves the right to take steps that Company believes are necessary or appropriate to enforce and/or verify compliance with these Terms of Use (including without limitation in connection with any legal process relating to your use of the Website and/or a third party claim that your use of the Website is unlawful or violates such third party's rights).
14. Governing Law.
These Terms of Use shall be governed by the laws of the United States or the country where a local entity resides, without regard to its conflict of laws principles. All disputes arising under or relating to these Terms of Use or to your use of (or inability to use) the Website shall be settled by arbitration administered under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with said Rules, as amended by the terms of this Agreement. To the extent that the arbitrator deems reasonable, the arbitrator shall conduct hearings, if any, by teleconference or videoconference, rather than by personal appearances. Any in-person appearances requested by the arbitrator shall be held in the United States or in the country of the local entity. Arbitration proceedings shall be conducted in the English language or the language spoken in the country of the local entity and shall be conducted in a manner that preserves confidentiality. The arbitrator's decision shall follow the plain meaning of the relevant documents and shall be final and binding. The award rendered by the arbitrator(s) may be confirmed and enforced in any court having jurisdiction thereof. The foregoing shall not preclude Company from seeking any injunctive relief in court for protection of its intellectual property rights (including the rights of its licensors), and you agree to exclusive jurisdiction by the courts located at Company’s place of establishment, and waive any jurisdictional, venue or inconvenient forum objections to such courts.
15. Miscellaneous.
If any provision of these Terms of Use shall be deemed to be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions. These Terms of Use do not, and shall not be construed to, create any partnership, joint venture, employer-employee, agency or franchisor-franchisee relationship between you and Company. You may not assign, transfer or sublicense any or all of your rights or obligations under these Terms of Use without our express prior written consent. No waiver by either party of any breach or default hereunder will be deemed to be a waiver of any preceding or subsequent breach or default. Any heading, caption or section title contained herein is inserted only as a matter of convenience, and in no way defines or explains any section or provision hereof. These Terms of Use, together with all agreements and statements referred to herein and incorporated herein by reference, is the entire agreement between you and Company relating to the subject matter hereof and, except as otherwise provided herein, supersedes any and all prior or contemporaneous written or oral agreements or understandings between you and Company relating to such subject matter. Notices to you may be made by posting a notice (or a link to a notice) on the Website, by email, or by postal mail, at Company's discretion. Without limitation, you agree that a printed version of these Terms of Use and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms of Use to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
16. Contacting Us.
If you have any questions regarding the Website or these Terms of Use, please send an email to Privacy@b-f.com. Note that e-mail communications will not necessarily be secure; accordingly, you should not include credit or other payment card information or other sensitive information in your e-mail correspondence with us.
© 2017 Brown-Forman Corporation. All Rights Reserved.
Last Modified June 2024
At Duckhorn Wine Company dba The Duckhorn Portfolio (“Duckhorn,” “we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy applies when you visit our websites, www.sonomacutrer.com and shop.sonomacutrer.com, the websites of any of our brands that expressly link to this Privacy Policy (including Duckhorn Vineyards, Paraduxx, Goldeneye, Migration, Decoy, Canvasback, Calera, Kosta Browne, Decoy Seltzer, Greenwing, Postmark, Sonoma-Cutrer, Duckhorn Wine Shop, Trade and Media) (together with www.sonomacutrer.com and shop.sonomacutrer.com, the “Sites” and each a “Site”), and when you interact with us on social media, make a purchase from us, participate in a sales or marketing promotion, subscribe to any of our mailing lists, newsletters, or wine-club programs, request a tasting, or sign up for any of our events.
We refer to these products and services collectively as the “Services.”
Employees and contactors who are California residents receive a supplemental privacy notice that applies to their relationship with Duckhorn in the context of their employment. In the event of any conflict with this Privacy Policy, the terms of the supplementary employee notice will control.
“Personal Data” means data that reasonably can be used to identify a living person, or that reasonably relates to a living person.
Our Site is not intended for people under the legal drinking age of 21. We do not seek or knowingly collect any Personal Data from or about individuals under the age of 21. If we become aware that we have unknowingly collected Personal Data from an individual under the legal drinking age, we will make commercially reasonable efforts to delete such information from our database.
When you use our Services, you may provide us with information about you, including identifiers, such as your name, address, email address, phone number, date of birth, and commercial information such as credit card information and your purchasing or consuming histories. We use this information to process your requests, communicate with you about your orders, administer our wine-club, deliver wine tastings or other events, process an application you submit on our careers page, or otherwise provide our Services. Additionally, we may also use your name and contact information to notify you of changes to our Sites, new wines and releases, special offers, and events we think you will find valuable or of interest. If you do not wish to receive this information via email, you may opt out by clicking the “Unsubscribe” link at the bottom of the email. Alternatively, you may send an email to personaldata@duckhorn.com from the email address you would like removed and include the word “Unsubscribe” in the subject line. Or you may send a postcard to Duckhorn Wine Company, Attn: Legal Department, 1201 Dowdell Lane, St. Helena, CA 94574.
When you use our Services, we collect certain internet or other electronic network activity information automatically as described in this section along with identifiers such as IP address. As discussed further below, we and our service providers (which are third party companies that work on our behalf and include FullStory), may use a variety of technologies, including cookies and similar tools, to assist in collecting this information. We collect information on your use of the Services, such as pages visited, links clicked, non-sensitive text entered, and mouse movements, as well as information such as the referring URL, browser, operating system, and Internet Protocol (“IP”) address. We use publicly available sources to approximate your geographic region and Internet Service Provider based on your IP address. We use the term “Usage Data” to refer to this information about your use of the Site that we collect. Our purpose in collecting Usage Data is to better understand how our visitors use the Site. In addition to Usage Data, we make available to third parties information used for advertising and marketing, as described below under “Advertising and Third-Party Data Collection.”
We perform ongoing demographic data gathering and analysis to complete data profiles and better understand our customers. Our purpose in collecting demographic data and completing customer profiles is to better understand our customers and provide the best experiences, services, and products in our offerings. We collect information that may constitute Personal Data, such as names, email addresses, phone numbers, and addresses.
When you visit one of our vineyards or other properties, we may collect Personal Data from you including identifiers such as your name and visual information that we collect via security cameras.
We may collect Personal Data that is considered “sensitive” under various privacy laws, such as payment card or other financial information and account login information such as username and password. In the context of our careers page, we may collect information such as race and ethnicity data that you voluntarily provide, which we use for equal employment purposes. When we collect sensitive personal data, we use such information only for lawful purposes in compliance with applicable privacy laws, such as to perform the Services or provide the goods requested by you, to resist malicious, deceptive, fraudulent, or illegal actions, or for equal employment purposes. We do not use such information to infer characteristics about individuals.
We collect this Personal Data to fulfill contracts, comply with laws, and for our legitimate business interests. Our purposes for collecting, using, and disclosing this information include:
In some cases, we rely on your consent for processing your Personal Data, but only in those cases where we specifically ask for your consent.
In addition to informing you about our own products and services, from time to time, we may also share your information with select marketing partners who offer products or services that we believe will be of interest to you. Although we do not disclose your Personal Data for money, we may share Personal Data with our marketing partners, who may provide referrals or other benefits to us, and to our data hygiene service provider(s) who update and augment customer data profiles. Our marketing partners may use this information to contact you directly regarding their own offers of interest. The Personal Data we may disclose includes: name, mailing and email addresses, phone number, and demographic data. Such disclosures could be considered “sales” under certain laws, including the California Consumer Privacy Act (“CCPA”), “sharing” for cross-context behavioral advertising, or “targeted advertising” under applicable laws including the CCPA. You may choose to opt-out of having your Personal Data shared with these third-party companies by sending an e-mail to personaldata@duckhorn.com with the phrase “Do Not Share” in the subject line. You may also send a postcard to Duckhorn Wine Company, Attn: Legal Department, 1201 Dowdell Lane, St. Helena, CA 94574, call 1-866-473-7059, or complete this web form. We do not knowingly sell, share, or otherwise disclose Personal Data of minors under 16 years of age to third parties.
Additionally, we may disclose your information to third parties for other business purposes, such as if we conclude that we are required by law or have a good faith belief that access, preservation, or disclosure of such information is reasonably necessary to protect the rights, property, or safety of Duckhorn, its customers, or the public. We may also contract with other companies and individuals to perform certain functions and services, including processing, storing, tracking, and organizing information on our behalf. These service providers may have access to Personal Data to perform their functions but are prohibited from using Personal Data for direct or indirect marketing purposes or for any purpose other than providing services to us. We may disclose your information to a third party in connection with a corporate reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or capital, including in connection with any bankruptcy or similar proceedings. The categories of Personal Data we may disclose for a business purpose are described more fully under “Information We Collect and Use.” No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We may, however, share originator opt-in data and consent with our third-party text-messaging provider as may be necessary for us to send you messages. Notwithstanding any other provisions of this Privacy Policy, we may disclose your information as we deem necessary to satisfy any law, regulation, or governmental request, or to protect our rights or property.
We may track visits to the pages and links on our Sites so we can make decisions about the design and usage of the Sites. We may choose to share this aggregate and de-identified information on consumer behavior to third parties.
As part of our ongoing efforts to ensure the best possible experience for all users of our Sites, we may use “cookies” and related technologies, such as tags, SDKs, tracking pixels, and other similar technologies to collect the information described in “Information We Collect Through Automated Means.” “Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Cookies enable us to provide special features such as storing items in your shopping cart between visits and tailoring products or services offered to you based on past preferences or geographic location. Most Web browsers automatically accept cookies but allow you to turn off cookies as part of the browser options. Even without cookies, you can still use most of the features of our Sites, but you will be unable to place items in your shopping cart or make purchases.
We may use third-party web analytics services (such as those of Google Analytics) on our Services to collect and analyze Usage Data through cookies and similar tools; engage in auditing, research, or reporting; assist with fraud prevention; and provide certain features to you. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking here.
We may enter into relationships with third-party advertising companies to drive traffic to and serve ads on our Sites. These third-party companies may also collect information through the use of their own cookies and other technology (including JavaScript and web beacons) to measure the effectiveness of their ads and to personalize advertising content. We do not have access to or control over cookies or other features used by these advertisers, and their information practices are not covered by this Privacy Policy. Please contact them directly for more information about their privacy practices. In addition, the Network Advertising Initiative offers useful information about Internet advertising companies (also called “ad networks” or “network advertisers”), including information about how to opt-out of their information collection, here.
Opt-out preference signals are user enabled controls such as Global Privacy Control (“GPC”) available through some browser settings or plug-ins that allow you to opt-out of certain disclosures of Personal Data, including data sales or sharing for purposes of cross-context behavioral advertising. When you send a GPC signal, we make reasonable efforts to respect your choices including by sending a signal to opt-out of data sales using the IAB Framework. We will continue to monitor for other commonly recognized opt-out preference signals.
In addition to GPC, we have implemented settings to respond to Do Not Track (“DNT”) settings you may implement through your browser in a similar fashion to GPC.
Occasionally we provide links to other websites for your convenience and information. These sites operate independently from our Sites and are not under our control. These sites may have their own privacy notices or terms of use, which you should review if you visit any sites linked through our Sites. We are not responsible for the content or use of these unrelated sites.
Depending on your residency, you may have certain data subject rights. These rights vary by state and country, but they may include the right to: (i) request additional disclosures about the Personal Data we collect, use, disclose, sell, and share; (ii) request access to and correction or erasure of your Personal Data; (iii) restrict or object to the processing of your Personal Data, including by limiting the use of sensitive Personal Data, where applicable; (iv) opt-out of the sale of Personal Data, sharing of Personal Data for purposes of cross-context behavioral advertising, and target advertising; and (v) obtain a copy of your Personal Data in a portable format. Where we rely on consent as the basis for processing Personal Data, individuals have the right to withdraw their consent. You may also have the right to lodge a complaint about the processing of Personal Data with a data protection authority in your jurisdiction.
Duckhorn will not discriminate against you for exercising any of these rights, for example, by charging a different price or denying goods or services. However, Duckhorn may charge a different price or rate or provide a different level or quality of goods or services when that difference is reasonably related to the value provided to us by the data.
If you wish to exercise any of these rights, please email personaldata@duckhorn.com with the phrase “Data Subject Rights” in the subject line. You may also send a postcard to Duckhorn Wine Company, Attn: Legal Department, 1201 Dowdell Lane, St. Helena, CA 94574, call 1-866-473-7059, or complete this web form. We will review your requests and respond accordingly. The rights described herein are not absolute and we reserve all of our rights available to us at law in this regard. Additionally, if we retain your Personal Data only in de-identified form, we will not attempt to re-identify your data in response to a Data Subject Rights request.
If you make a request related to Personal Data about you, you will be required to authenticate your identity as a security precaution. If you have an online account with us, you may satisfy this identification requirement by first logging into that account. Visit the My Account page on the Sites and enter your account using your email address and password. For others, we will follow-up all requests with a phone call from the appropriate member of our team to verify your identity, and if your identity is verifiable, we will proceed with processing the request as directed by applicable law. For requests related to particularly sensitive information, we may require additional proof of identification.
If you make a Data Subject Rights request through an authorized agent, we will require written proof that the agent is authorized to act on your behalf.
We will process your request within the time provided by applicable law.
In addition to the rights already described, California law permits customers in California to request certain details about how their information is shared with third parties and, in some cases, affiliates, for those third parties’ and affiliates’ own direct marketing purposes. Under the law, a business must either provide this information or permit California customers to opt in to, or opt out of, this type of sharing.
We may from time to time elect to share certain information about you collected by us on the Site with third parties or affiliates for those third parties’ or affiliates’ own direct marketing purposes. If you are a California resident, you may opt out of such future sharing of your personal information (as defined by the California Shine the Light Act) by contacting us at personaldata@duckhorn.com with the phrase “Do Not Share” in the subject line. You may also send a postcard Duckhorn Wine Company, Attn: Legal Department, 1201 Dowdell Lane, St. Helena, CA 94574, call 1-866-473-7059 and leave a message with your request, or complete this web form.
At or before the time of collection, you have a right to receive notice of our practices, including the categories of Personal Data and sensitive personal information to be collected, the purposes for which such information is collected or used, whether such information is sold or shared, and how long such information is retained. You can find those details in this Privacy Policy by clicking on the above links.
If you have a disability and would like to access this privacy policy in a different format, you may contact us at personaldata@duckhorn.com with the phrase “Alternative Format Privacy Policy” in the subject line.
We retain Personal Data pursuant to our records retention program, for as long as is necessary for the purposes set out in the Privacy Policy, unless a longer period is required under applicable law or is needed to resolve disputes or protect our legal rights.
The criteria used to determine the period for which Personal Data about you will be stored varies depending on why we process such Personal Data:
| Legitimate Business Interests | For a reasonable period of time based on the particular interest, taking into account the fundamental interests and the rights and freedoms of the data subjects. |
| Contractual Necessity | For the duration of the contract plus some additional limited period of time that is necessary to comply with law or that represents the limitation period for legal claims that could arise from the contractual relationship. |
| Legal Obligation | For the duration of time we are legally obligated to keep the information. |
| Consent | For the period of time necessary to fulfill the underlying agreement with you, subject to your right, under certain circumstances, to have certain Personal Data about you erased (see Data Subject Rights). |
We may face any threat of legal claim and in that case, we may need to apply a “legal hold” that retains information beyond our typical retention period. In that case, we will retain the information until the hold is removed, which typically means the claim or threat of claim has been resolved.
Any information that you provide to us is stored and processed in, and transferred between, any of the countries in which we and our agents, contractors, and affiliated organizations have offices, in order to enable us to use that information as set out in this Privacy Policy. This includes countries such as United States, Canada, and Hong Kong.
Not all of these countries have data protection laws equivalent to those in force in the EEA. In order to ensure the protection of your Personal Data, we have put in place European Commission approved Standard Contractual Clauses between each of our entities.
The terms of this Privacy Policy may change from time to time. We will notify you of any material changes to this Privacy Policy by changing the “Last Modified” date at the top of this Privacy Policy. We encourage you to check this page periodically for any changes. Your continued use of this Site following the posting of changes to this Privacy Policy will mean you accept those changes.
This Privacy Policy and our privacy practices will be subject exclusively to the laws of the State of California within the United States of America. We make no representation that this Privacy Policy and such practices comply with the laws of any other country. Visitors who use this Site and reside outside the United States do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. If you reside outside of the United States, by using our Site, you consent to the transfer and use of your information outside your country.
Any questions you may have regarding our Privacy Policy or any information about our marketing partners should be directed via email to personaldata@duckhorn.com. You can also write us at: Duckhorn Wine Company, Attn: Legal Department, 1201 Dowdell Lane, St. Helena, CA 94574, call the toll-free number 1-866-473-7059 and leave a message with your question(s), or you may complete this web form.
This Agreement governs the limited permission Sonoma Cutrer (“Brand”) grants for establishing a hyperlink between a user's website and the “Brand’s” SonomaCutrer.com (“Site”). The “Brand” is the Brown-Forman Corporation brand featured on the Site. By creating a hyperlink between your website and the Site, you agree to be subject to this Agreement. So, if you are willing to agree to the following requirements (and submit the information required below), you may link to our site:
A. This Agreement applies only to the Site.
B. You may link by using only standard text hyperlinks, such as those shown above. You may not link by using any trademark, service mark, logo, or other proprietary images, brand names, icons or other intellectual property of the Brand either on the Site or in any website source code (such as a meta tag) and no such rights are granted herein.
C. You agree that each site on which the link will appear shall conform and be in compliance with the following guidelines:
Each site shall only market products to adults and shall have an independently audited demographic indicating at least 70% of its site visitors are of legal drinking age. The age when a person is considered an "adult" will vary among countries. When a country has adopted either a "minimum drinking age" or "minimum purchase age," such legal requirements will define what is an “adult” for purposes of this Agreement.
Each site will comply with the laws, local industry codes and regulations, including any limitations or restrictions, imposed by the governments of the markets in which our products or your products are marketed or sold. No site will use religious or other cultural symbols in a way that is likely to offend a particular religious or ethnic group. No site will use sexual slang, situations or depictions, or exploit the human form in any manner that offends local standards of decency.
With respect to the promotion and use of beverage alcohol, none of the sites on which the link will appear will violate, nor will they contain any content prohibited by, the Code of Responsible Practices for Beverage Alcohol Advertising and Marketing of the Distilled Spirits Council of the United States (DISCUS) available at www.discus.org/industry/code/code.htm. You agree not to use the link on any website that disparages the Brand, the Site, or the Brand’s products or services, or which infringes on the Brand’s or Brown-Forman Corporation’s or its affiliates’ intellectual property or other rights. You agree not to use the link on any website that contains, or links to any other websites that contain obscene, discriminatory, offensive, political or pornographic material of any kind.
You may not create frames around our web pages or use other techniques that alter in any way the visual presentation or appearance of our Sites.
You may link only to the opening page for each of the Brand’s Sites and you may not skip the web pages requiring the viewers of our Sites to verify their age.
You may link to the Site only by accepting this Agreement and by completing our contact form.
You agree to indemnify and hold the owners of the Brand and its affiliates (“Brand and Affiliates”) harmless from and against any claims for damages or other claims, asserted against the Brand and Affiliates including without limitation all indirect liability claims, consequential damages, losses, liabilities, costs and expenses (including without limitation reasonable legal fees) arising you’re your website being linked to the Site.
The Brand reserves the right to terminate this Agreement and to seek the appropriate remedies against any action by you that does not conform to these terms and conditions.
You agree that you have entered into this Agreement as a matter of your own free will, and that you will not challenge the validity of this Agreement or its binding effect or enforceability.
Upon the termination of this Agreement, you shall immediately remove the link from your website(s). This Agreement cannot be modified except in a writing signed by both parties. This Agreement is subject to the substantive laws of the Commonwealth of Kentucky and the state and federal courts resident therein, and you agree to be subject to the personal jurisdiction of the Commonwealth of Kentucky, Jefferson County, and the federal court in Louisville, Kentucky with respect to this Agreement. No waiver of any right or action by either party shall be deemed a waiver of any other right or action, or of a continuing waiver of the right or action.
Note that most browsers are initially set to accept cookies. However, you have the ability to disable cookies if you wish, generally through changing the internet software browsing settings. It may also be possible to change the settings to enable acceptance of specific cookies. Please refer to the help section on your browser. If cookies are disabled you will be unable to access our Website. For more information about cookies and how to disable them please visit www.allaboutcookies.org.
Complete our linking agreement form.
Last Updated: November 13, 2017
A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk, so that the website can remember certain information. Cookies cannot be used by themselves to identify you.
Currently, two types of cookies are used on this Website. However, cookies may be changed at any time by updating this posting. Please refer to the "Last Updated" legend at the top of this posting.
Session cookies are temporary cookies that remain in the cookie file of your browser until you leave the site.
We use session cookies to:
Persistent cookies remain in the cookie file of your browser even after the browser is closed. The length of time a cookie remains depends on its lifespan.
We use persistent cookies to:
Some of the pages you visit on our website use content embedded from another website, for example YouTube. You may be sent cookies from these websites. These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.
We don’t actually control these cookies and we would recommend that you visit these third parties for more information about their cookies:
- Barclaycard SmartPay (payment provider)
- YouTube (to view videos)
- Facebook (to share content)
Note that most browsers are initially set to accept cookies. However, you have the ability to disable cookies if you wish, generally through changing the internet software browsing settings. It may also be possible to change the settings to enable acceptance of specific cookies. Please refer to the help section on your browser.
So that you can make full use of the personalised features on our Website(s), your computer, mobile phone or other device will need to accept Cookies.
If our site offers online shopping and cookies aren’t enabled on your device, it will mean that your shopping experience on our website will be limited to browsing and researching. Unfortunately you will not be able to add products to your basket and buy them.
For more information about cookies and how to disable them please visit www.allaboutcookies.org